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REQUIREMENTS
Do I need a plumber to install my CatGenie?
In 99% of cases, a plumber is NOT needed to set up a CatGenie. The set up is simple. With your purchase, you receive a 1/2-inch T adapter for bathroom and a 3/4-inch T adapter for laundry room set. You screw the "T" onto your COLD water intake line on washing machine, toilet, or sink.
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Does it hook up to plumbing?
Yes the Cat Genie hooks up to cold water intake from a sink, toilet or washing machine. The drain hose merely hooks over a toilet rim or the drainpipe behind your washing machine. It is a simple, do-it-yourself set up. Set Up Demo.
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Does the CatGenie need electricity?
The CatGenie needs an electrical outlet for power to operate.
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How do I clean the CatGenie Self-Washing Cat Box?
The great benefit of the CatGenie is that it is the only cat box that actually washes and cleans itself. Like any appliance, it is a good idea to wipe the outside. Once or twice a year, especially if you have longhaired cats, you can put the Basin and Hopper into the bathtub or outside and hose the inside area.
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How does solid waste get through the pipes?
The solids get ground up into liquid for safe and easy removal down drain.
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How long does it take to set up the CatGenie?
On average, it takes less than 15 minutes to set up the CatGenie.
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How many times a day should I run the CatGenie?
Run at least one cycle for each cat using the CatGenie. Run it at least once every day even if you don’t see waste in the box.
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What if I have a problem setting up the CatGenie?
You can call 1-888 SELF-WASH and a Customer Support person will assist you.
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Where’s the best place to locate a CatGenie?
The CatGenie can be hooked up in any room that has an incoming water supply, drainage and an electric outlet like Bathroom, Powder room, and Laundry Room.
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"I was so scared that I almost
didn't buy the CatGenie.

It was fear of plumbing.
It took less than 10 minutes to
turn an 'I' into a 'T'. Easier
than setting up my computer."
Marie C., Philadelphia, PA

 

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Last modified: August 03, 2009

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